Problem with Leadtek WinFast DTV2000 H Digital TV tuner purchased from PACSTAR on Bridge Street, Epping. I bought this card a couple of months ago and it has been nothing but trouble. From day one, the card has been terrible. The sound drops out randomly while watching television. This is accompanied by the picture displaying in jerky 3 second intervals, as can be seen in the video. The other major problem with the card is that it will not play and record at the same time! As soon as you try and record anything, the same problem occurs, and although sound comes through on the recording, it is infuriating that you cannot actually watch TV while it's recording. Now, apparently, the card itself is not faulty. I took it back to PACSTAR in Epping and they swapped for another card. This card has **exactly** the same problem. I went back to PACSTAR in Epping again. They told me that they believed that because the card had been swapped, it was not faulty and the problem was with the user! "It's probably just a setting that needs to be changed. Check your settings", the man in the shop said. I told them that I had already done this and I wanted my money back. They refused to do this, insisting that the product was not faulty. They said, we can have a technician look at it, and since it's just a problem with your settings, we will have to charge you. If the card is faulty, we won't charge you. I didn't want to do this so took the system away again. I sent various emails to Leadtek ...
http://www.youtube.com/watch?v=nZvhpoeotGo&hl=en
Tags : lcdtv no win no fee solicitors
0 comments:
Post a Comment